• Operations Supervisor

    Job Locations US-WI-Portage
    Posted Date 4 weeks ago(11/19/2018 4:47 PM)
    # of Openings
  • Overview

    The Operations Supervisor is responsible for the oversight of our warehouse and production operations.  This includes daily floor operations of packaging and shipping finished good materials as well as receiving and inspection of raw materials.  The Operations Supervisor will guarantee that manufacturing remains a smooth and efficient process by monitoring and directing day-to-day work for production employees and organizing workflows. He/she helps drive initiatives that support the plant meeting safety, quality, delivery, cost and engagement goals. This position manages a group of five Warehouse Technicians and four Utility Technicians across three shifts in a 24/5 manufacturing operation. 


    Expected Results:

    • Meet or exceed plant safety, quality, delivery, and cost goals.
    • Increase employee engagement by creating a culture of ownership and accountability
    • Improve daily work processes through continuous improvement activities
    • Maximize employee value through cross training to create and maintain job depth and develop subordinates
    • Maintain up to date documentation of SOP’s, training materials, and job expectations
    • Minimize employee overtime by maintaining proper staffing levels


    • Set and communicate daily/weekly/monthly objectives and direct day-to-day work for all production employees across all shifts
    • Organize workflow by assigning responsibilities and preparing schedules
    • Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of products
    • Measure and report the effectiveness of production and warehousing activities
    • Maintain training program by utilizing standard training practices and documentation of employee progress
    • Implement cost reduction and process improvement opportunities important to the department and overall plant objectives
    • Complete audits to support our management systems, insure process stability and drive continuous improvement
    • Identify risks to meeting plant objects and create counter measures
    • Organize and maintain inventory and storage area
    • Ensure shipment and inventory transaction accuracy
    • Maintain open communication with Operations Manager
    • Train new and current employees on SOPs and the importance of following procedures
    • Enforce strict safety guidelines and company standards
    • Identify areas of improvement and recommend adjustments to work procedures and practices
    • Confer and coordinate activities with other departments
    • Promote Encapsys Core Values
    • Effectively manages direct reports, including performance management (setting and modifying objectives, giving prompt corrective feedback as well as praise, coaching for improved or sustained performance, reviewing performance, conducting salary planning), career development (planning and holding regular discussions with employees about their personal growth and development, including career goals), and building open and trusting relationships that further high employee performance and engagement.


    Technical Skills/Experience/Background/Traits:

    • Prior supervisory or leadership experience in production or warehouse environment desired
    • Proven ability to direct and coordinate operations
    • Highly effective supervisory skills and techniques
    • Knowledge of production and/or warehouse machinery, tools, software packages and MS Office proficiency
    • Ability to input, retrieve and analyze data
    • Hands-on commitment to getting the job done
    • Excellent communication and interpersonal skills
    • Strong organizational, leadership abilities and time management skills
    • Problem-solving skills
    • Self-motivated with a results-driven approach
    • Strong organizational and time management skills
    • Knowledge of 5S and Lean Manufacturing tools

    Educational Preferences/Requirements: 

    • Degree in operations/shipping/receiving/logistics or equivalent work experience, preferred


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